Support
Found a bug, a number that looks wrong, or something Almanac should keep that it doesn't? Every route below reaches the same person, and we reply within a few working days.
Send feedback
The quickest route: the feedback form. No account, and nothing is posted publicly, which matters here because a report about Almanac often involves your own sites, apps or revenue. An email address is optional.
Opening it from inside the app (Help → Send Feedback) fills in your Almanac version, OS version, device model and language. You can see all four on the page before you send, edit them or clear them. The app itself never transmits anything, and never sends a site, an app, a key or a number from your history.
Open a public issue
If you would rather discuss it in the open, open an issue on our public tracker, or browse the reported ones. It is public, so leave out site names, account ids and figures you would not publish.
For anything private, email support@mgcrea.io.
Before you write
- Almanac version. Almanac → About Almanac on the Mac, or Settings on iPhone and iPad.
- Which source. Cloudflare Web Analytics, App Store Connect or Stripe.
- What the app said. Almanac puts a reason behind every dash and every missing day; that sentence is usually the fastest clue.
- Steps to reproduce, and a screenshot if it is visual. Blur anything you consider private.
Requirements
- macOS 26 or later, or iOS and iPadOS 26 or later
- A Cloudflare account with Web Analytics enabled, for web vitals
- An App Store Connect API key, for App Store data (optional)
- A Stripe live restricted key, for payments (optional)
Common questions
Many are answered in the FAQ. Prices are in the pricing section.